Shipping & Delivery Policy

Order Processing

All orders are processed within 24–48 business hours after they are placed. Orders are not processed, shipped, or fulfilled on weekends or major holidays.

Once your order has been dispatched, estimated delivery times typically range from 3–7 business days, depending on the destination, shipping carrier, and selected shipping method.

Shipping options and rates are displayed at checkout based on your location and preferred delivery speed. We work with trusted shipping partners to ensure reliable and efficient delivery while maintaining the quality and integrity of your order throughout transit.

Temperature & Product Handling

All products are carefully prepared and shipped from our fulfillment facility in Los Angeles, California.

Please note that certain products may be sensitive to temperature fluctuations during transit. While we take reasonable measures to package and ship orders appropriately, we cannot be held responsible for heat-related damage, melting, or product degradation that may occur during shipping or after delivery.

To help maintain product quality, orders placed on weekends will be processed and shipped on the next available business day.

Shipping Availability

We proudly ship to customers throughout the United States and to many international destinations. International shipping availability may vary depending on local laws, regulations, customs requirements, and carrier restrictions.

Customers are responsible for ensuring that ordered products comply with local import regulations before placing an order.

Tracking Information

Once your order has been shipped, a tracking number will be provided via email, allowing you to monitor the progress of your shipment.

Please allow carriers adequate time to update tracking information after your package has been dispatched.

Delivery Delays

While we strive to meet all estimated delivery timeframes, delays may occasionally occur due to factors beyond our control, including weather conditions, customs processing, carrier disruptions, or high shipping volumes.

We appreciate your patience and understanding in such circumstances.

Contact Us

If you have any questions regarding shipping, delivery, or order tracking, please contact our customer support team. We are happy to assist you and provide updates regarding your shipment whenever possible.